Refund Policy

Auralink Psychic – Refund and Returns Policy
Effective Date: 4/6/2026

1. Overview

This Refund and Returns Policy applies to all purchases made through Auralink Psychic, including:

• Digital services (psychic readings via chat, phone, and video)
• Physical products (if offered)

By making a purchase, you agree to this Policy.

2. Digital Services (Psychic Readings)

2.1 Nature of Services

All services are provided on a subjective and interpretive basis and are intended for entertainment purposes only. Results and experiences will vary.

2.2 All Sales Are Final

Due to the nature of digital services, all sessions are considered consumed at the time of delivery and are non-refundable once completed.

2.3 Limited Refunds / Credits (Stripe-Friendly)

To ensure fairness and reduce disputes, Auralink Psychic may offer a refund or account credit, at its sole discretion, in the following cases:

• Verified technical failure that prevented the session
• Advisor did not attend or complete the session
• Billing or system error

Requests must be submitted within 24 hours of the transaction.

👉 Important: In many cases, account credit may be offered instead of a monetary refund.

3. Physical Products (If Applicable)

3.1 Return Window

Physical items may be returned within 14 days of delivery, provided they meet the conditions below.

3.2 Return Conditions

Items must be:

• Unused and in original condition
• In original packaging
• Accompanied by proof of purchase

3.3 Non-Returnable Items

We do not accept returns for:

• Personalized or custom items
• Opened or used products
• Hygiene-sensitive items
• Final sale items (where permitted)

3.4 Return Shipping

Customers are responsible for:

• Return shipping costs
• Safe delivery of returned items

We strongly recommend using a trackable shipping method.

3.5 Refund Processing

Approved refunds will be issued to the original payment method within a reasonable timeframe after inspection.

4. Chargebacks and Payment Disputes

Before initiating a dispute through your bank or payment provider, you agree to contact us first to resolve the issue.

Initiating a chargeback may result in:

• Immediate suspension or permanent termination of your account
• Restriction from future use of the platform

We reserve the right to dispute all chargebacks using:

• Session logs
• Communication records
• Usage data

5. Fraud Prevention and Abuse

We actively monitor activity to prevent fraud and misuse.

We reserve the right to deny refunds or returns in cases involving:

• Abuse of refund requests
• Policy violations
• Suspicious or fraudulent activity

6. Contact Us

For support or refund requests, contact:

• Email: contact@auralinkpsychic.com